Returns & Exchanges

OpticalNMore offers a 14-day return policy to help you shop with confidence.

14-Day Return Window

You can request a return or exchange within 14 days of delivery.

Eligibility

• Items should be returned in original condition (not intentionally damaged).
• Include original packaging and any accessories that came with the item.
• Final eligibility may depend on product type (for example, customized/prescription orders may have special rules).

Refunds

If approved, refunds are issued to the original payment method after the return is received and inspected.

Exchanges

If you prefer an exchange, contact us within the return window and we’ll guide you through the next steps (availability may vary).

Return Shipping

Return shipping rules (including whether a label is provided) may vary by item and reason for return. If a return is due to a fulfillment error or defect, we will work with you to resolve it quickly.

How to Start a Return

Please contact us and include your order number and reason for return. For faster help, call: +1 (347) 912-6431.